Shipping policy
Last Updated: October 18, 2026
At Sh3ban Seat Covers (Sh3ban Car Seat Covers & Accessories), we take care to prepare and ship orders safely and provide clear information about shipping costs and estimated delivery times to ensure a reliable and transparent shopping experience.
1. Order Processing Time
Ready-made products are generally prepared and handed over to the shipping carrier within an estimated 1 to 3 business days from the date of order confirmation.
Custom orders or products prepared upon request may require additional processing time. Customers will be informed of the estimated timeframe before confirming their orders.
Fridays and official public holidays are excluded from order processing business days.
2. Shipping Destinations
We offer shipping to all governorates across the Arab Republic of Egypt, subject to the shipping carriers' service coverage.
International shipping is currently unavailable.
3. Shipping Costs
Shipping charges vary depending on the destination governorate and the nature of the order. The final applicable shipping cost is displayed to customers before they confirm their purchase.
4. Estimated Delivery Time
Once the shipping carrier receives the order, delivery is expected within up to 4 business days, depending on the destination and operating conditions.
Delivery times may be affected by public holidays or exceptional circumstances beyond our control. Customers will be contacted in the event of a significant delay.
5. Order Tracking
After an order has been shipped, customers may receive an SMS or WhatsApp message containing shipment details or a tracking number, where available.
Customers may also contact our customer service team to inquire about their order status.
6. Shipping Issues and Non-Conforming Orders
If an order arrives damaged, incomplete, or does not match the agreed specifications, customers are encouraged to contact our customer service team as soon as possible so that we can review the issue and take appropriate action.
Sh3ban Seat Covers covers applicable return or exchange costs in cases involving manufacturing defects, products that do not conform to the agreed specifications, or errors on our part, in accordance with applicable law and our published Return and Refund Policy.
All return and exchange requests are subject to the timeframes, conditions, and consumer rights outlined in our Return and Refund Policy.
7. Delivery Information
Customers are requested to provide accurate and complete shipping addresses and phone numbers when placing orders. Incorrect or incomplete information may cause delivery delays. We will contact customers when additional information or corrections are required.
8. Contact Information
For shipping inquiries or order updates, please contact us:
Email: contact@sh3ban-carseat.com
Phone & WhatsApp: +20 155 055 1182
6th of October Branch: 15 Al Fath Towers, Central Axis Road, Next to Doctors Tower, 6th of October City, Giza, Egypt.
Nasr City Branch: 21 El Tayaran Street, Nasr City, Cairo, Egypt.